Damaged Goods. Second Hand Goods?

This was a Xmas gift for my child. When the Xmas gift was unwrapped today on Xmas morning, I was surprised to see the net was torn in at least two places. Including a rip in the centre of the back of the net and some amateur repair work on some other parts of the net. I also noticed some rust coloration on some of the support poles that are inserted in the net frame.

This was not a case of poor design or defective materials or workmanship, it was simply a case that an obviously broken and damaged product was delivered. It would be like delivering a pair of socks that had a hole in the big toe.

I have been a regular Amazon customer for several years. I have never written a review before. I have never been disappointed with an Amazon purchases before. This supplier is a disgrace and should not be allowed to list products on Amazon.